Online payments and payouts

How it works

Clients pay Chronica through the invoice's pay link, and Chronica pays the money to your firm. You don't need your own payment provider account.

Until your firm has a payout account, clients can view invoices but can't pay them online.

Choose where your money goes

1. Open Settings, then Payouts.
2. Under Where we send your money, choose one option.

Pay into our bank account works with any Nigerian bank:

1. Choose your Bank and enter the 10-digit Account number.
2. Click Verify. Chronica asks the bank for the name on the account and shows it.
3. Check the name and click Save.

Open a Chronica account for us opens a payout account in your firm's name:

1. Click Start.
2. Fill in your firm's legal name, RC or BN number, TIN, registered address and a contact, as on your CAC certificate.
3. Confirm the details, agree to the terms and click Open account. Chronica checks them with CAC and FIRS. The page says this usually takes 1 to 2 working days, and all partners get an email when the account number is issued.

Once the account is open, you can tick Show this account on invoices for bank transfers.

Only partners and firm admins can change where payouts go, and every change is emailed to the partners.

What it costs

The What it costs panel on the Payouts page shows your firm's Chronica fee and Transfer charge, with a worked example.

• Both are taken from each payout. They are not added to the client's bill: the client pays the invoice amount.
• Every payout statement lists the fee and charge for that payout.
• No transfer charge is taken when payouts go to a Chronica account. Statements show it as Waived.

When you get paid

The When you get paid panel shows the payout schedule. It is set by Chronica and the same for every firm. Online payments are paid out the next working day.

What the client sees

The invoice email has a View and pay invoice button. It opens the invoice, where the client can:

• Click Pay online and pay by card, transfer or wallet.
• Click Pay part of this to pay a smaller amount.
• Pay their other unpaid invoices with yours in one go, when they have more than one.
• Copy your bank details and a reference to pay by plain bank transfer instead.

After an online payment, the client gets a receipt by email straight away. The payment shows on the invoice's Payments panel as Online, and the invoice balance updates. You don't need to record it.

If a client pays by plain transfer straight into your account instead, Chronica can't see it. Record the payment yourself.

Track your payouts

Open Billing, then Payouts. You'll see what was Collected today, what is Pending settlement, and what was Paid out this month, with a row for each payout.

• Click a payout to see the payments in it, the Chronica fee, the transfer charge and the amount settled.
• Click Download PDF or Download CSV for the statement.
• Click Export CSV on the list to download several payouts at once.
• If a payout didn't go through, open it to see why. A partner or firm admin can click Retry.

Questions

Can I turn online payment off for one invoice?

Yes. Turn off Pay online when you create or issue the invoice. The client then sees your bank details and pays by transfer. See create and send an invoice.

Can I disable a pay link I've already sent?

Yes. On the invoice, open the menu beside Copy client pay link and choose Disable old links and copy a new one. Earlier links, including the one in emails already sent, stop working.